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Reason For Being Builds Marketing Platform

The Berrett-Koehler Authors Co-Op Book Marketing Workshop is being held in Atlanta on June 28-29, 2013. Barrett-Koehler Publishers is the only publisher with an author run support group and is home to...

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Retailers Differentiate Through Customer Experience

Mike Wittenstein reverse engineers the Apple brand for the Retail Design Institute and illustrates how great customer experiences differentiate and bring value to all stakeholders. The Retail Design...

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The Customer Experience And Brand Connection

Do you think of your logo as your brand? If you do, you are missing out on ways to make your brand different, better and more profitable. Your customer’s experience is your brand. And by using great...

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CX Day 2013–Join The Celebration

Mike Wittenstein is proud to announce that he will be the MC for the first annual CX Day in Atlanta, a global celebration of companies and people passionate about creating great experiences for...

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Customer Experience Professionals Association–Atlanta Kick-Off Event

Customer experience design continues to grow as an overall business strategy. Specifically, the design principles regularly used in creating delightful customer experiences are applied in ways that...

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Atlanta Tech Village Event

Atlanta Tech Village is so much more than just commercial office space. This 103,000 square foot building located in the Buckhead area of Atlanta is home to innovative companies on a quest to change...

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Primetime! by Nationwide

Retailers gathering at Primetime 2014 in Las Vegas will be introduced to The Power of Customer Experience through an intensive workshop presented by Mike Wittenstein. Each year the best independent...

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APRO 2014 National Conference and Trade Show

Mike Wittenstein, service design and customer experience expert, takes the stage as keynote speaker at APRO’s National Conference and Trade Show later this month. Rent-to-own dealers gathering in...

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Retail Connections– Omnichannel Retail Executive Forum

Join retail executives at the 2014 Omnichannel Retail Executive Forum on July 16 to hear from experts on everything from integrating technology, the latest in merchandising strategies, protecting your...

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How Frustration–Through Design–Became Market Leadership

Jeffery Sears, CEO of PIRCH,  interviewed by Mike Wittenstein of Storyminers I went to visit the new Atlanta PIRCH store in Buckhead, near Lenox Square just a few weeks ago and I was blown away by the...

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